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Frequently Asked Questions

Here’s some answers to many of the most commonly asked questions, including important information on Financing, Delivery and the services we offer. If you have any other questions, please feel free to call us at 250-654-0021

 

General Questions

If you have an extended medical plan such as Blue Cross, Sun Life, Maritime Life, or Manulife they may cover up to 80% (and in some cases 100%) of the cost of your scooter. However, standard provincial health plans do not cover any costs. Click here to contact us for more information.

No problem! We also offer several payment plans. The most important thing is that you gain the freedom of a scooter. In most cases we can find an affordable way for you to get the scooter you deserve.

 

We stock and sell scooters from several quality manufacturers. However, even though we make these available online for you, we strongly recommend speaking with us before you make your purchase. Contact us so that a qualified, trained Mobility Product Specialist can work with you to first determine your needs before presenting all your product options.

Payment & Ownership Questions

NEVER. We are proud to offer UPFRONT PRICING. Many dealers advertise prices that do not include batteries, chargers, and safety flags, so they will give the impression of having a lower price. The price we quote includes everything, including ongoing support. Plus there’s no tax!

 

No problem! We can handle all aspects of service maintenance from the convenience of our Sidney location. As well, the warranty is covered DIRECTLY by the manufacturer and through their network of authorized service centers nationwide, just as if you purchased it locally, you can be looked after no matter where you are.

 

No problem! We have an Exchange Policy so you can be sure you’ll get the right scooter even if it takes a little trial to discover which one that’s best. However, we do not except returns.

Unlock your independence

Regain your freedom with the right mobility solution. Whether you need a scooter, crutches, or a knee walker, we’re here to help you move with confidence and ease. Find the perfect fit for your lifestyle today!